ISO 9001 Helps Century serve our customers better

The driving force behind our quest to become ISO 9001: 2008 certified was to better serve our customers. We are totally committed to doing anything and everything we can — on time, on spec, on cost — to meet and exceed our customer expectations. ISO 9001 certification helps achieve this important goal in many ways. Century’s customers are assured by an independent third party that our integrated Management Systems (IMS) are working at optimum performance and that they comply with the international benchmark ISO 9000 series. In order to achieve the "Quality Assured Company" certification, Century went through an exhaustive independent auditing process by the World’s leading assessor SGS

Century is committed to continuous and relentless improvement in the quality of our products, our services, and in how we work with customers and partners.

ISO 9001 Makes Century a better Company

Whether you're a Century customer, partner, or supplier, you'll appreciate all the ways ISO 9001 makes Century a better company. ISO 9001 certification means significant operational efficiencies for Century, which in turn saves time and money. It means we have standardised all of our internal systems and procedures. We have streamlined and documented our processes so that they are repeatable and predictable. Basically, we are systematically eliminating any chance or opportunity for mistakes, errors, or bad decisions. And this is not a one-time event or temporary effort. Our goal is to continue to improve our processes and procedures to increase efficiency and improve quality.

Century’s Quality Objectives

• “On Time, On Specification, On Cost”
• Resolve issues raised by customers with attention to customer satisfaction.
• Continuously improve our processes to increase efficiency and customer satisfaction.
• Ensure that resources and training are reviewed to meet customers' requirements.

How We Achieve These Goals

By empowering all of our staff to achieve these objectives, Century maintains a clearly defined IMS (Integrated Management System) in compliance with the ISO 9000 series of standards. The independent auditing process, as required by ISO 9001, confirms that our system complies with the international benchmark ISO 9000 series.